Customer advisor

Function

As a customer advisor, you will take charge of managing your client portfolio.

You:

• answers ad hoc enquiries from customers;
• monitors your clients’ tax situation;
• identifies tax and financial optimisation opportunities;
• provides clients with timely advice on important decisions;
• carries out interim closings;
• analyses the figures and translates them into clear insights;
• discusses results with clients;
• contributes ideas on their future and business operations;
• builds a lasting relationship of trust with your customers.

So you’re given the opportunity to look beyond the figures and consider the story behind them. The aim is for customers to be able to turn to you not only when something needs to be sorted out, but above all when they need someone to bounce ideas off.

Profile

We are looking for someone who enjoys working with figures and people.

• You have a solid grounding in accountancy and taxation.
• You are customer-focused and enjoy building long-term relationships.
• You have an analytical mindset and spot opportunities.
• You like to contribute ideas and take the initiative.
• You are a good communicator and can explain financial information clearly.
• You work independently, but you also thrive as part of a team.
• You have an eye for detail without losing sight of the bigger picture.
• You are open to digitalisation and modern accounting software.

Organisation

You’ll be joining a modern accountancy firm that takes a deliberately different approach to accountancy. The organisation aims to automate traditional administrative tasks as much as possible, so that there is more time for personalised support, advice and analysis.

The clients are entrepreneurs who are not simply looking for an accountant, but for a sounding board for their business. The firm supports them in a range of areas: from accountancy and taxation to analysis, start-up support and financial planning.

Offer

• A full-time or part-time role.
• A permanent data entry clerk who supports the accounts receivable department.
• A 100% digital working environment.
• Flexible working hours.
• A modern working environment in Wielsbeke.
• Training opportunities.
• An attractive salary package with fringe benefits.
• An enthusiastic and close-knit team.
• Opportunities to develop further as a customer adviser and financial and tax adviser.

Are you the customer service adviser and case manager we’re looking for? Then apply now!