Employee Reception & Insurance

Function

Your function

As a Reception & Insurance Assistant, you’ll be a key point of contact for customers. You’ll ensure that everyone feels welcome and help to provide customers with professional and personalised support.

Your duties will include:

• You will be responsible for welcoming customers to the office and you are their first point of contact;
• The answering customers’ questions and, where necessary, refers them to the appropriate colleague;
• You will assist with administrative and day-to-day office tasks;
• Follow up of the insurance files;
• Helping customers with their insurance enquiries and helps them find suitable solutions;
• Your maintains contact with customers and ensures that cases are followed up correctly;
• Working closely together with colleagues within the office;

Profile

Our client is looking for:

• Experience in the banking or insurance sector is a definite advantage;
• Bachelor’s degree or graduate diploma in banking and/or insurance;
• Customer service is an absolute must;
• Someone who enjoys working with people and communicates easily;
• Works in a meticulous and organised manner;
• Able to work independently, but also enjoys being part of a team;

Organisation

You will join a personal and local office within the financial services sector, where the customer is still at the heart of everything we do. The branch assists individuals and families with their day-to-day banking, loans and insurance.

Thanks to its local roots, there is a a strong focus on personal contact, trust and a long-term customer relationship.

Clients can turn to us for bespoke advice and guidance, provided in close collaboration with various colleagues within the firm.

The team consists of motivated staff who are support and stand together to provide a high-quality service. Moreover, the combination of banking and insurance activities makes the role varied, and you’ll be dealing with different customers and enquiries on a daily basis.

To support the office’s continued expansion, they are looking for a new colleague who would like to become a point of contact for clients and also take on responsibility within the insurance division.

Offer

You will join a personal and professional office, where client relationships and effective collaboration are key.

Our client offers the following benefits:;

• A diverse role involving a lot of contact with customers and opportunities for career progression;
• Contract of unlimited duration;
• A pleasant working environment with a close-knit team and good transport links;
• Responsibility and space to work independently to work;
• Wages is negotiable depending on experience;
• Double holiday pay and the 13th month’s salarye month (the latter is also on a pro rata basis in 2026)
• Meal vouchers: €10 per day worked (maximum employer contribution)
• Mileage allowance
• Eco-vouchers: €250
• Bonus plan for between €1,500 and €2,500 (on an annual basis), using a tax-efficient scheme;

Would you like to help make a difference and be part of this local office in Berendrecht?

Then we’d love to hear from you!

We look forward to meeting you!