Claims Manager

Function

As Claims Manager You’ll ensure that claims are handled efficiently, accurately and with a human touch. You’ll be the link that keeps claims moving smoothly from start to finish, ensuring that customers receive clear information and that every claim is properly resolved.

In this role, you’ll combine precision with a hands-on approach. You’ll enjoy a great deal of variety and play a part in delivering a service that centres on structure, communication and solution-focused thinking.

• You will register and manage claims files from the initial report through to closure;
• You analyse the case file information and gather the necessary documents and evidence;
• You will liaise with customers, experts, insurers and other relevant parties;
• You keep a close eye on deadlines and administrative procedures;
• You contribute ideas for solutions and maintain an overview, even when several cases are running simultaneously;
• You will ensure that the records in the systems are clear and accurate;

You’ll be working in an environment where learning, working together and taking responsibility go hand in hand. Thanks to your commitment, customers receive a clear follow-up without it turning into an administrative nightmare.

Profile

We are looking for someone with a a healthy dose of a thirst for learning, a keen eye for detail and a natural drive to complete tasks properly.

Experience of 0 to 3 years That’s fine: fresh energy and a keen desire to learn are just as important here as a long CV.

• You have a degree in an administrative, legal, economic or equivalent field, or you have a relevant interest and aptitude;
• You communicate fluently and professionally, both verbally and in writing;
• You work with precision and maintain a clear overview when dealing with several cases at the same time;
• You are customer-focused, discreet and proactive in finding solutions;
• You are able to work well with colleagues and external partners;
• You are digitally literate and quick to learn new systems;
• Knowledge of claims management, insurance or case follow-up is an advantage, but not essential;

Anyone who likes structure performs well in complex situations and, in doing so, a a healthy dose of enthusiasm …will soon feel at home here.

Organisation

Over 40 years’ experience, five offices and one strong team!

Our client has been the trusted insurance partner for families and small and medium-sized enterprises for over 40 years. From their offices in Kasterlee, Turnhout, Retie, Oud-Turnhout and Arendonk, they work closely with our customers, offering a personalised service. Together with the managers, we are ready for further growth. They are therefore looking for a new colleague for their office in Arendonk.

Offer

An attractive package that perfectly combines job satisfaction with extra comfort.

You’ll find yourself in an environment where you can grow, learn and develop further, with great benefits that make your working week just that little bit more enjoyable.

• 31 days’ holiday to achieve a good work-life balance;
• Comprehensive in-house and external training programmes to further develop your knowledge and skills;
• End-of-year gift as a further token of appreciation;
• Electronic meal vouchers for a tasty extra;
• Hospitalisation insurance for extra peace of mind;

On top of that, you’ll receive a roll of responsibility, variety and the opportunity to develop your skills within a professional and people-centred working environment in Arendonk.