Dispatch Administrator

Function

As Dispatch Administrator at Puurs, Antwerp You will play a key role in the day-to-day coordination between dispatch, drivers and operations. You will ensure administrative and operational accuracy, identify any discrepancies in good time and ensure that transport and warehouse operations continue to run smoothly.

In this role, you will combine an analytical mindset with strong communication skills. You will monitor cases and operational data closely, identify bottlenecks and support the team in finding swift and effective solutions. You will work in an international, dynamic environment where collaboration, accountability and a focus on continuous improvement are key.

Your duties will include:

• recording, analysing and following up on non-conformities within dispatch and operations;
• preparing, reviewing and analysing stock lists to identify discrepancies and bottlenecks;
• processing, validating and monitoring operational data for accuracy and completeness;
• maintain daily contact with drivers and operational colleagues, and answer their queries accurately and efficiently;
• monitoring operational issues, bottlenecks and escalations until a solution has been reached;
• actively contribute to a smooth flow of information between the various links in the logistics chain.

You will work closely with colleagues in dispatch and the warehouse and help to ensure a professionally organised operation in which quality, speed and service go hand in hand.

Profile

For this role, we are looking for a professional with strong administrative skills and a meticulous approach, who 3 to 5 years’ experience in an administrative, operational or support role, ideally within logistics, transport or a warehouse environment. You feel at ease in a context where you need to interpret data, monitor priorities and switch quickly between different stakeholders.

We expect you to have:

• experience in an administrative or operational support role, preferably in a logistics or warehouse environment;
• strong analytical skills and the ability to understand operational data and translate it into action;
• a meticulous and structured approach to work, with an eye for completeness and accuracy;
• smooth communication in Dutch and English, supplemented by a sound knowledge of French;
• a customer-focused and diplomatic approach when liaising with drivers and internal teams;
• the ability to work both independently and to collaborate effectively with colleagues;
• a hands-on approach and the ability not only to identify operational problems, but also to actively follow them up.

An interest in transport processes, dispatch operations and administrative follow-up is a definite asset. You are someone who takes responsibility, brings structure to the role and helps to build a reliable day-to-day operation.

Organisation

You’ll find yourself in an international and dynamic environment where your work matters and your ideas are listened to. As well as an exciting commercial role offering plenty of variety and opportunities for growth, you’ll receive a comprehensive package that won’t compromise your work-life balance.

Offer

You will be joining an international and growing logistics organisation where you will help to improve operational efficiency and where there is scope for your personal development. This role not only offers you a challenging role but also a stable working environment that values teamwork, initiative and opportunities for career progression.

You can look forward to an attractive remuneration package, including:

• a permanent contract;
• a competitive salary, supplemented by fringe benefits;
• group insurance and hospitalisation insurance;
• meal vouchers
• ecocheques;
• 33 leave days;
• the option to lease an electric bike;
• opportunities for professional growth and development, including at an international level;
• a direct, open and no-nonsense corporate culture in which collaboration is key.

You will be working in an environment that is committed to sustainable growth and to people who want to help drive further professional development and improvement.